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Infomation for InfoSec Departments

Introduction

Chatter is a secure, cloud-based platform that allows you to monitor and control your CNC machines from anywhere in the world. This document provides information on the security features of Chatter, and how to configure your network to ensure that your machines are secure.

General Considerations

Data security is a top priority for Chatter. We use industry-standard encryption to protect your data, and we follow best practices for securing our servers.

Types of Data Collected

Chatter collects productivity-related data exclusively by default, to avoid handline sensitive dimensional data that may be subject to export control regulations. The data that we do collect does not include any proprietary information about your parts or processes.

ItemDescriptionTypeExample
ModeThe current mode of a machineSTRINGMEMORY
ProgramThe name of the current programSTRINGO9001.NC
PartCountCurrent number of partsINT200
PartGoalNumber of parts to be runINT400
PalletCurrent palletSTRING1
AlarmWhether a machine has an alarmBOOLTrue
AlarmContentsThe name or number of the alarmSTRINGSW0100 - PARAMETER ENABLE SWITCH ON
MessageWhether a machine has a messageBOOLTrue
MessageContentsThe name or number of the messageSTRINGPARTS COUNTER REACHED
ToolThe currently active toolINT5 1/2in Endmill
SpindleSpeedCurrent spindle speedINT10000
In CycleIf the machine is in cycleBOOLTrue
OnlineIf the machine is onlineBOOLTrue

There are optional types of data that can be collected if explicitly enabled by the user. These include:

ItemDescriptionTypeExample
InspectedDimensionAn Inspected DimensionFLOAT12.345
InspectionToleranceAn inspection toleranceFLOAT12.345
InspectionErrorAn inspection errorFLOAT12.345
CustomData1User-specified data typeFLOAT12.345
CustomData2User-specified data typeFLOAT12.345
CustomData3User-specified data typeFLOAT12.345
ProgramIDProgram IDFLOAT12.345
InspectionXPositionInspection X PositionFLOAT12.345
InspectionXErrorInspection X ErrorFLOAT12.345
InspectionYPositionInspection Y PositionFLOAT12.345
InspectionYErrorInspection Y ErrorFLOAT12.345
InspectionZPositionInspection Z PositionFLOAT12.345
InspectionZErrorInspection Z ErrorFLOAT12.345
InspectionFeatureIdInspection Feature IDINT123
InspectionTruePositionErrorInspection True Position ErrorFLOAT12.345