Haas NGC
Chatter supports all Haas NGC machines, typically machines made 2016 and after.
Network Setup
Chatter communicates with your Haas NGC machine for data collection via your network. The control may connect via a wired Ethernet connection or via Wi-Fi.
Machine shops can be nasty environments for Wi-Fi coverage and RF interference. We recommend using wired Ethernet a more stable connection.
We strongly recommend using a wired Ethernet connection for the most reliable connection. If you opt to use a wireless connection, ensure that the Wi-Fi signal is strong and stable in the location of the machine, then follow the official Haas documentation to connect the machine to your Wi-Fi network.
Connect the Ethernet Cable
Connect an active Ethernet cable to the Ethernet port on the back of the machine.
Configure the Machine's IP
For Chatter to find the machine, it must be configured with a static IP address. The IP set on the machine must match the IP in Chatter.
- Press the
SETTINGhardkey on the Haas control. - Navigate to the
Networktab. - Select the
Wired Connectiontab.
If you have an IT department, coordinate with them on how they would like to assign you a static IP address. If you need to send them some information, please share this link with them.
Set the following values, then press F4 to save the settings.
| Setting Name | Value |
|---|---|
| Wired Network enabled | On |
| Obtain Address Automatically | Off |
| IP Address | {Your IP Address} |
| Subnet Mask | 255.255.255.0 |
| Default Gateway | (Optional) |
| DNS Server | (Optional) |
Settings with a > character in the second column have preset values to select from. To set a value, press the RIGHT arrow hardkey, use the UP and DOWN arrow hardkeys to select the value, and press the ENTER hardkey to set the value.
To ensure that the IP address you set does not conflict with other devices on the network, start by pinging the desired IP address from another device on the network. If the ping is not successful, the IP address is available for use.
For more information on pinging, visit our Network Diagnostics Guide.
Enable Data Collection
Navigate to the settings page on your Haas control, search for setting 143 by typing 143 and then pressing F1.
Set the value to 5051. This is the network port which the Chatterbox uses to communicate with the machine.
Ensure the following features are disabled on the Haas control, as they caused issues with connectivity on some software versions.
- HaasConnect
- HaasDrop
- Remote Net Share (Local Net Share can remain on for file transfer to the machine).
Configure the IP in Chatter
In the Chatter web app, navigate to Settings, click the gear icon next to your machine. In the General tab, enter the IP address of the machine in the input labeled IP Address.
Press the Save button to save the changes. You'll be prompted to restart the Chatterbox so that it can refresh its configuration.
If you plan to configure multiple machines' IPs at once, avoid multiple restarts by pressing Continue Without Restarting, then restart the Chatterbox once you've finished configuring the final machine.
Test the Connection
In the Chatter web app, navigate to Settings, click the gear icon next to your machine, and go to the Diagnostics tab. You should see your machine listed as online.
Troubleshooting
If you do not see your machine listed as online, first attempt to restart the Chatterbox by pressing the Power Cycle button on the diagnostics tab. Wait a couple minutes to see if the machine comes online.
Verify the following:
- The machine is powered on and connected to the network.
- IP address, subnet mask, and default gateway are set correctly.
- The IP address of the machine matches what is set in the Chatter web app.
- Setting
143is set to5051. - HaasConnect, HaasDrop, and Remote Net Share are disabled.
- Check your router's client list to see if the machine shows up as a connected device.
- Attempt to ping the machine from a computer on the same network. Learn More